Privacy Policy
SD Landscaping LLC · Effective date: September 7, 2025
SD Landscaping LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information through sdlandscapingil.com, our Facebook and Instagram lead forms, and communications about our services.
Information We Collect
We collect information you provide when you request an estimate, complete a form, contact us, schedule services, or become a customer. This may include your name, phone number, email address, property or service address, requested services, project details, photos, communications, estimates, appointment details, service records, invoices, transaction records, communication preferences, and marketing consent or opt-out requests. Our website hosting provider may also process technical information, such as your IP address and browser information, to deliver, operate, and protect the website.
How We Use Your Information
We use your information to respond to inquiries, prepare estimates, schedule and provide services, communicate about your project, issue invoices, maintain business records, improve our website and services, and meet legal obligations. We may also send occasional information about seasonal services and special offers where permitted by law and after obtaining any required consent. Requesting an estimate does not automatically enroll you in ongoing promotional text campaigns.
How Information Is Disclosed
We do not sell or rent your personal information or provide it to other businesses for their own marketing. We do not share mobile phone numbers or text-message consent with third parties or affiliates for their own marketing or promotional purposes. We use service providers to help operate our business, including Framer for website hosting, forms, and analytics; Google Sheets and Google Calendar for managing inquiries, customer information, and appointments; and Invoice Simple and Wave for estimates, invoicing, billing, and bookkeeping. Our personnel may access information needed to respond to you and provide services. We may also disclose information when required by law or when reasonably necessary to protect legal rights, address fraud, or protect safety. If you pay through an online invoicing or payment service, that provider processes the payment information you submit under its own privacy policy; we use associated invoice and transaction records for billing and bookkeeping.
Website Analytics and Third-Party Platforms
Our website uses Framer Analytics to understand website traffic and usage. According to Framer, its built-in analytics does not use cookies or persistent identifiers and provides anonymized analytics. Learn more at https://www.framer.com/help/articles/gdpr-and-cookies/. When you interact with our Facebook or Instagram advertisements or lead forms, Meta processes information under its own policies. We receive the information you submit to our lead forms and handle it as described in this Privacy Policy. See Meta’s Privacy Policy at https://www.facebook.com/privacy/policy/. Third-party websites and services linked from our website have their own privacy practices. You can manage cookies through your browser settings, although those settings do not control every type of data processing.
Text Messages, Emails, and Your Choices
You may ask us to stop promotional calls, texts, or emails at any time. Reply STOP to a text, reply to an email asking to unsubscribe, or contact us using the information below. We will honor your request. Text message frequency varies, and message and data rates may apply. You may also tell us your preferred contact method for an estimate or active service. Stopping promotional communications does not necessarily stop necessary communications about an existing project, appointment, payment, or legal matter. We will respect requests to stop all texts and can arrange another contact method for necessary service communications.
Information Retention and Security
We retain information for as long as reasonably necessary to handle inquiries, provide services, maintain business and tax records, resolve disputes, and meet legal requirements. We may retain a limited record of an opt-out to respect your request. We take reasonable steps to protect information against unauthorized access, loss, or misuse. No internet transmission or electronic storage method is completely secure.
Privacy Requests
You may contact us to request access to, correction of, or deletion of your personal information. We will respond in accordance with applicable law. We may need to verify your identity and retain certain information for legitimate business or legal purposes. Any additional rights available under applicable law remain in effect.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information to us, please contact us so we can address it.
Changes to This Policy
We may update this Privacy Policy as our practices change. We will post the updated version on this page with a revised effective date and provide any additional notice or obtain consent required by law.
Contact Us
SD Landscaping LLC · Joliet, Illinois · sdlandscapeil@gmail.com · 815-603-3895 · sdlandscapingil.com